“The habit of being punctual, once formed, extends to everything – encounters with friends, payment of debts, church trips, arriving and leaving the workplace, fulfilling promises, lying at night and waking up in the morning, going to lectures and meetings of the city, and, in fact , to all relations and acts, as trivial as they seem to the observers. ” William Makepeace Thayer, tact and Grit, 1882
Needless to say, companies need employees to appear in time to do their job. Punctuality is more important in the workplace because that’s where we get paid for the hours we work. Employees must be timely and reliable to meet the needs of their department and colleagues. When employees are absent or delayed, work and service are interrupted and an additional burden is added to their colleagues.
Although this seems common sense, many of us continue to live chronically backward. The delay needs to be addressed, in the business scope, because it affects the productivity and-ultimately-the reputation of the organization.
But why is punctuality so important in a company?
1. Morale and Team Productivity
When someone is chronically delayed, the natural flow of work is interrupted. Tension and resentment increase in teams when someone is late, making their colleagues feel disrespectful. Punctual employees are unhappy when they are obliged to often cover the responsibilities of a late coworker.
2. Customer Insight
Punctuality demonstrates professionalism, desire to do good work and is a sign of good preparation. Chronic delays are seen negatively by everyone! Customers can see what happens in the company, and when an employee is delayed, they may not trust that the job will be done correctly. All employees are the reflection of the company and, when there are delays, a bad reputation begins to permeate to customers.
3. Career progression
The staff arriving in time are better prepared for the day-to-day and, in general, experience less stress. Punctuality is not only a basic work requirement, it is a way for employees to be seen as loyal, professional and ambitious. These are qualities that organizations seek to develop for professional promotion and development.
4. Trust transmitted
Punctuality is intrinsically related to trust. An employee who is at his workstation performing his tasks during his/her time, is a trusted employee. But if an employee is not punctual, his colleagues will never know where he’ll be when they need him.
5. Time is Money
An Inconvenient truth, but a truth: being late is a robbery!
When you make someone wait for us, we’re stealing a few minutes they never come back. Being punctual shows that we value our time and, consequently, we would not consider depriving others of this precious and limited resource.